KONTAN.CO.ID - JAKARTA. PT CIMB Niaga Auto Finance Tbk (CNAF) recorded an operating expense to operating income (BOPO) ratio of 72% in the third quarter of 2025.

CNAF President Director, Ristiawan Suherman, explained that this figure represents an increase of around 4% compared to the 68% recorded in the third quarter of 2024. He stated that the increase in the ratio was primarily due to an increase in provisions for bad debts.

"Weakening consumer purchasing power has had a domino effect, impacting customers' ability to pay," Ristiawan told Kontan on Tuesday (October 21, 2025).

Nevertheless, CNAF stated that it will maintain operational efficiency, especially amidst the pressure of slowing credit distribution. One of the steps taken is diversifying customer segments to improve financing quality and manage operational costs and portfolios more effectively.

"In 2025, we are striving to maintain the BOPO ratio, one of which is by boosting the company's revenue and focusing on productivity," he said.

In addition, CNAF is also seeking competitive funding sources to reduce interest costs. This strategy is expected to help maintain a healthy BOPO ratio amidst challenging market dynamics.

"We will also continue to strive to find competitive funding sources to minimize interest costs," he explained.

According to the latest data from the Financial Services Authority (OJK), the financing industry's BOPO ratio in June 2025 was recorded at 80.46%, an increase compared to the same period last year of 79.75%.